Terms & Conditions

BY AGREEMENT: Using this site and prior to making any purchase,

You agree to the following terms and conditions of use

Refund/return policy information

If youre delivery contains any product is faulty, not as described or does not match your order we accept returns to our receiving address in your country. We do not accept returns for change of mind in all cases, but may at our sole discretion in cetain circumstance. We want every customer to be 100% happy with thier purchase from holistic place. If you have any conscerns please contact our us at info@holisticplace.com.au

Use of This Site

This website is made available to you on your compute and may be accesses from mobiledevices. We strive to ensure compatibility with most browser but can not guarantee full compatibility with every possible client deveice. If you find any technical issues please notify us by email at info@holisticplace.com.au and we will try to update or website to support your device. 

Customs and Domestic Taxes

Your country may have laws applying tarrifs, customs duty and or taxes to products ordred from holistic place. Where possible holostic place will streamlime the process of meeting these enforces obligations. This is not always possible and ultimately you are responsible to determine your compliance with the laws that are enacted in your location. For our part holistic place complies with international treaty obligations to clearly identify the contents of all packages and thier commercial value. If you have specific requirest or requirments to assist with meeting the laws of your juristiction please email us at info@holisticplace.com.au to discuss your requiremets BEFORE PLACING YOUR ORDER. holistic place will not be held liable for delays caused by any government regulation in your specific juristiction.

Delivery times

We accept orders 24 hours / day -  7 days a week. However, our distribution facility operates out of Melbourne from 10am to 4pm Mon - Friday. Customer email will be answered within 48 hours during these times. Sometimes we will respond to emails outside these hours, so please contact us by email any time. 

Delivery time will vary from country to country. Depending on where you live, you may have the choice to pay an additional fee for express delivery (Metropolitan Areas of participating countries). If you would like to know typical delivery times for your country - please see this delivery schedule. 

For shipping within Australia, Holistic Place uses Australian Registered Post.

Standard Shipping: 3-7 Days
Express Shipping: 1-4 Days
Please Note: Delivery timeframes are estimated and collected from Australia Post.
As we cannot guarantee the service of Australia Post being 100% accurate at all times.
For any other questions on shipping please email us at info@holisticplace.com.au

Order confirmation and Tracking

When your order has been placed, a confirmation email will be sent to your nominated email address. If you do not receive a confirmation email, please email us at info@holisticplace.com.au
You will receive a shipment confirmation email once your package has been dispatched.
You can track your parcel by the provided tracking number in the confirmation email.

Not Medical Advice

Products provided are of a high standard and many products may provide therapudic and beneficial health effects. However, the product description, categories and information on this site is not to be misconstrued as mediacal advice. Further, most information is provided by manufactureres own material and is not, and has not been indepently verified by Alinga Organics (Aust) Pty Ltd or our agents. We rely on the validity and accuracy of that material. Consequently, we treat any discovery of false information or deliberate misrepresentation by manufacturers as a serious breach of trust and reserve absoluteley the right to remove any product or range of products from this site, without notice, if we discover material error in the information provided. This site is provided as a self-service store. You are responsible to ensure any product you put into your body is appropriate to you. This includes your aknowlegement that you will undertake research the appropriateness for use of any product avaiable on this site BEFORE YOUR PURCHASRE. This research may include, but not be limited to: Consulting with your doctor/physician, contacting the manufacturer of the product and or researching the use of and contraindications of the consituent parts of any product on this store. IMPORTANT ADVICE: Do not change or mix pharaceutical and therputic regiments without cosulting your doctor.

 

Alinga Organics (Aust) Pty. Ltd.

ACN 614 983 247

ABN 88 680 730 620

Address: 262/585 Little Collins Street
Melbourne 3000 Victoria AUSTRALIA

Ph: +61 3 9988 1121
Fax: +61 3 9988 2022